About Us

Most Trusted Industry Leader

GOING GLOBAL WITH RETAIL COMPLY

India’s No.1 Mystery Shopping Company

OUR VISION

At Retail Comply, whatever we do, is inspired by your vision and values. Our vision is to be the mystery shopping industry benchmark. We wish to create clarity in the complex world of service industry through our critical insight.

Retail Comply has always worked on its six core values:

  • Work As A Team
  • Excellence In The Work We Do
  • Maximize Client Satisfaction
  • Achieve Results
  • Responsive To Opportunities
  • Knowledge Driven

OUR MISSION

To provide world class mystery shopping & consulting services to our clients to enable them to win and grow by using our talent and experience in business services intuitive strategies & focused execution

300 HAPPY CLIENTS
20000 MYSTERY AUDIT CONDUCTED
12000 INTERNAL AUDIT CONDUCTED

WHY WORK WITH US?

  • 1.5 Lac Mystery Shopping assignments conducted every year across world
  • We Provide Customized Solution to each and every client as per their Brand Value
  • We Provide Customized Solution to each and every client as per their Brand Value
  • We provide real time feedback
  • We Give regular, Precise, Objective Measurement on any detail we observe with Special Focus on Brand standards
  • We Use Best Practices of the industry to give accurate solution to the problem
  • We have best of the Expertise in all the industries with more than 20 years of experience
  • We give you best of the recommendations on the basis of Root Cause analysis
  • We Benchmark you against competition while giving solutions
  • We have experienced and well trained shoppers who have been working with us since past 4 years
  • We conduct Audits according to your choice and convenience
  • Our Maximum Auditors are MSPA Certified
  • We Provide Photographs and Videos as proof
  • Totally Customizable Software
  • We Provide Geo Spatial Analysis
  • Reports are available in PDF, Excel, PPT or JIFF format anytime and anywhere
  • We have a dedicated Quality Cell, Coordination Cell and Reporting Cell